Majelli AB

Trusted Seller
Antal klockor sålda med köparskydd: 423

4,9 av 5 stjärnor  |  Omdömen: 291

Detaljerade omdömen 

 4,9 Leverans
 4,9 Varubeskrivning
 4,9 Kommunikation
99% av köparna skulle rekommendera denna handlare.

Detta säger köpare om denna handlare

Äldre än 30 dagar

Omdöme av Antoine från den 21. mars 2024


Omega ...

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Köparens kommentar:

It was opened and repacked by the courier

Handlarens kommentar:

Dear Antoine, I'm glad to know that you've received the watch. Thank you for taking the time to leave a review. I apologize for the inconvenience caused by DHL opening and repacking the parcel; they occasionally conduct random inspections to ensure the contents match the documentation. I regret that this happened to you. Nonetheless, I hope you're satisfied with both the watch and the service provided. Please don't hesitate to reach out if you have any further questions or concerns. Best Regards, Majelli Inc.

Omdöme av prado från den 30. december 2022


Omega ...

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Köparens kommentar:

時計は写真通りで、よかったです ただ、やり取りのメールが翻訳がおかしいのか?意味不明なところが多々あり、困りました が、信頼できる販売者です

Omdöme av yoann s. från den 12. januari 2022


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Köparens kommentar:

Once the watch was received, I took it back to an Omega watchmaker to open it and examine it. My Watchmaker certifies me that the service has not been carried out when it is indicated that yes on the ad. For example, the spring of the mechanical winding has lost a large amplitude and if the revision had been made. the spring would have been changed. In addition, the bracelet provided is a fake. On the other hand, the dial and the mechanism are authentic goods. I asked the seller to take charge of the € 550 for overhaul requested by the Omega watchmaker, but he refused. He offered to give him the watch to have his watchmaker see it again if he doesn't do it the first time. he doesn't have to be competent. I decided to keep the watch despite this, but beware the announcement does not say everything. The seller did not respond to my last message.

Handlarens kommentar:

Dear Yoann Szwec, Thank you for taking the time and send a review. I am sorry that you feel this way but I have to point out that your statements are not true at all. The watch is serviced by an Omega certified watchmaker and I leave a one year warranty, I sent you the service receipt. If the watch should be as you claim, I offered you to send the watch back and I will fix it within the warranty. I also offered you to send the watch back and get full refund if you want, but you have not answered my two last e-mails? We only want satisfied customers so please let us know if there is anything else we can do or offer so you can be satisfied with the watch and our service? Kind Regards/ Majelli team

Omdöme av Aymann K. från den 08. juli 2019


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Köparens kommentar:

Good communication but the package was in my letter box and anyone could have stole it. The condition of the dial is very good as I saw it on the pictures, but the case looked much nicer in the pictures due to the lights.

Handlarens kommentar:

Thank you for your review! That is not good that the delivery/post man left the package in your mailbox for anyone to steal. I always ship with insured and traceable shipping and they are suposed to deliver it to you in person and get a signature. If you are not home when the try to deliver they should leave it at a post service centre for you to collect with ID. I will write the delivery company and tell them about this failure. Thank you for telling me! Sorry that you are not fully satisfied with the condition of the case. I always try to take as good and high resolution pictures of the watches as possible, so you can see the actual condition and not only read about it. Once again thank you, and I hope you will have many good years with your vintage Omega Genéve watch! Best Regards/ Majelli