Vintage Watch Agency

Trusted Seller
Rekommendationer från andra Chrono24-handlare: 1
Antal klockor sålda med köparskydd: 535

4,5 av 5 stjärnor  |  Omdömen: 410

Detaljerade omdömen 

 4,5 Leverans
 4,7 Varubeskrivning
 4,5 Kommunikation
94% av köparna skulle rekommendera denna handlare.

Detta säger köpare om denna handlare

Äldre än 30 dagar

Omdöme av Tristan F. från den 02. november 2023


Rolex ...

Leverans
Varubeskrivning
Kommunikation

Köparens kommentar:

The Watch was listed with the wrong Calibre information. Then Rolex USA said the Watch was found to have an altered serial number. Tried to get a refund and was declined. Had to hire a Lawyer in Stockholm to demand a refund. Finally got a refund less $1000 for Serving and handling. Terrible experience.

Handlarens kommentar:

Thank you for your review and sharing your views. We understand there are differing perspectives on the sequence of events. When we realized the incorrect caliber listing, we offered a full refund, which you declined. After 11 months, you wanted an authenticity check. After a thorough examination by our watchmakers and an independent assessment from the Rolex authorized dealer in Sweden, we confirmed that the serial number had not been altered. We suggested a service at the Rolex AD. You preferred Rolex’s European center, which led to delays. As you wanted to cancel due to extended service, we offered you of a complete refund, excluding the service fee, amounting to 700 euros, you accepted it. Our aim is a positive customer experience, and we appreciate your feedback for improvement. Thank you for your patience.

Omdöme av Nicola från den 01. juni 2022


Omega ...

Leverans
Varubeskrivning
Kommunikation

Köparens kommentar:

La scatola dell’orologio non corrispondeva all’annuncio, era danneggiata; ho chiesto un rimborso parziale ma il negoziante ha rifiutato, offrendo solamente il reso integrale dell’articolo, sebbene non avessi intenzione di restituire anche l’orologio.

Handlarens kommentar:

Thank you for taking the time do this review. Since we were extremely low in price for this full set we didnt have the margins to do a refund because of the loose omega label on the box. and instead offered return on our cost. Im sorry this disappointed you and I really hope you are pleased with your beautiful watch and it's functions. Wish you a great summer and hopefully we can exceed your expectations in the future.

Omdöme av Hans F. från den 15. december 2021


IWC ...

Leverans
Varubeskrivning
Kommunikation

Köparens kommentar:

Die Beschreibung auf Chrono24.de un der Firmenwebside stimmen nicht mit dem Artikel überein. Spreche und schreibe auf akademischem Niweau "schwedisch"! Trotzdem wurde ich nicht wahrheitsgeäß informiert; Fragen nicht beantwortet.

Handlarens kommentar:

Thank you for taking your time to send us a review. Im so sorry you where dissatisfied with the process and the compensation you recieved for the broken box. Hope to exceed your expectations in the future. Regards, Vintage watch-team.